TERMS & CONDITIONS
Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights, remedies, and obligations and in using this website you are deemed to have read and agreed to the following Terms and Conditions, including the Waiver and Release:
The following terminology applies to these Terms and Conditions, Privacy Statement, Disclaimer Notice and any or all Agreements: “Client”, “Member”, “Visitor”, “You”, and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “Our” “we” and “Us” refers to our Company, Rev 1 LLC (d/b/a SPIRE Fitness). “Party”, “Parties,” or “Us” refers to both the client and ourselves, either the client or ourselves as determined by the context of the sentence. All terms refer to the offer, acceptance or consideration of payment necessary to undertake the process of our assistance to the client in the most appropriate manner, for the express purpose of meeting the client’s needs in respect to the Company’s stated services and products, in accordance with and subject to prevailing Wisconsin law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
Our website, http://www.SPIRE-fitness.com, provides users with basic information about us, as well as the ability to book, cancel, and pay for services and products offered at our facilities. The extent of services offered by us are limited to those described on our website, which is hosted in the United States. We reserve the right to add, change, remove or modify the services provided by us as well as the policies under which we operate without notice or obligation.
Privacy Statement
We, like You are sensitive to the collection, storage and use of personal information. Our Company is committed to protecting the privacy of our customers and clients. Our privacy policy outlines the type of information that we receive and collect when you use the features on our website as well as some of the steps that we take to safeguard this information. Please read this privacy policy before using our website or submitting your personal information. By using this site you are accepting the practices described in this privacy policy.
Collection of Information
We collect personally identifiable information, such as names, postal addresses, email addresses, credit card information and dates of birth when customers create personal account profiles, which are necessary to book and participate in our classes. We use email addresses to maintain contact with you regarding your class schedules, account status and for general communication. We may, from time to time, send email to you alerting you to special events we may host or to acknowledge activities or milestones relevant to you. We do not, and will not, share with or sell your confidential information to third parties at any time. As email addresses are used to identify Customers, we do require that an email address be provided at sign-up.
It is important for you to protect against unauthorized access to your account, password and to your computer, tablet or phone (collectively, “Devices”). If you use our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your devices, and you agree to accept sole responsibility for all activities that occur under your account or password, including the purchase of goods and/or services. Please be sure to sign off when you are finished using a shared computer. Our system does not enforce restrictions on passwords or require the changing of passwords at regular intervals. Therefore, we highly recommend that you create and use passwords that are not easily guessed or intuited. Using combinations of letters, numbers and symbols and avoiding the use of proper names, birthdays and the like can help protect your account’s safety.
Only authorized employees, representatives, agents, and contractors who have agreed to keep information secure and confidential have access to personally identifiable information. None of these parties is allowed to use confidential information for any purpose other than for serving customers or assisting us in monitoring the performance of our business. All emails and newsletters from this site allow you to opt out of future marketing mailings.
We reserve the right to refuse account creation, terminate accounts, remove or edit content or cancel orders in our sole discretion. When you visit our website or send emails to us, you are communicating with us electronically, and, therefore consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Photograph Release
By agreeing to these terms, you authorize SPIRE Fitness to use photos, and or other likeness’ for any promotional materials regarding SPIRE Fitness programs, facilities, or services. Such likeness’ will not be sold to other parties. Promotional materials bearing these likenesses may be distributed for free to the public and posted on the SPIRE Fitness website.
Purchases of Classes, Packages and Merchandise
Our website delineates the current class and package options available for our classes. Pricing is subject to change without notice, and prices listed on the website shall be applicable once posted. Classes and packages must be used within the specific time periods noted at the time of purchase. We may extend packages via a “grace period” but are under no obligation to do so. We do not provide refunds for class packages or memberships. Our email system is programmed to send you reminder emails in advance of a package’s expiration, but we are not responsible for any failure of reminder emails to reach you due to system malfunction, transmission errors, SPAM filters, etc.
Packages are not transferrable or shareable. If you are bringing a guest, your guest must create an account with us and accept these Terms and Conditions. Your account will be debited for the number of guest in attendance as well as your own class.
We sell various items of clothing and accessories at our location. We accept returns of merchandise within 14 days of purchase for store credit or exchange. We do not offer cash refunds. Items returned must be unworn or unused and complete with original tags and/or packaging. Allowances will be made for defective or damaged goods if brought to our attention with 14 days of purchase. Items purchased on sale or mark-down are not returnable.
Cancellation Policy
In order to cancel a SPIRE Fitness class, you must cancel your reservation four hours before your scheduled evening classes (evening classes, any class with a start time after 11:59 AM) AND you must cancel your reservation ten hours before your scheduled morning classes (morning classes, any class with a start time before 11:59 AM). You can cancel your reservation in the following ways:
1. Login to your MindBody account on our SPIRE Fitness application or website and press “Unreserve”
2. Call SPIRE Fitness and have us cancel the class for you. (414) 219-9118
For classes canceled less than four hours before evening class and less than ten hours before morning classes, a late cancellation fee of $12 will be charged to your account. All no shows will be charged a fee of $22. If you do not have a card on file for such transactions, the class will be deducted from your package.
For riders running late: We ask that you call the studio to let us know that you are on the way. The front desk will hold your reservation. If you do not call to let us know you are on your way, in fairness to our riders, bikes will be released five minutes before class begins. However, five-minutes after the class has started you will not be allowed to enter the studio. This is both for your safety and the enjoyment and focus of other riders. New clients must arrive 15-minutes before class begins
Waitlist Policy
If your preferred class time is completely booked, we highly recommend placing yourself on the waitlist. As spots open up, they are assigned to waitlisted clients in the order in which they registered. Please purchase a class or package before signing up on the waitlist. The class will be returned to your account for future use if you are not added into class. We do not provide refunds for SPIRE Fitness class purchases.
If a spot becomes available, you will receive notification from SPIRE Fitness via email confirming your automatic enrollment (note: please check your SPIRE account to be sure your email address is correct). You also have the option to enroll in text message reminders. Ask the front desk for more information.
If you are no longer interested in a class for which you are on the waitlist, please remove yourself from the waitlist (online or by emailing the studio at reservations@spire-fitness.com) to avoid a late cancellation charge of $10 or losing your credit.
Walk-ins are welcome. Should any last-minute spots open up prior to the start of class, we will gladly offer them to any walk-ins. Your account will be charged upon confirmation of a spot in class.
You will be charged a $19 no show fee for holding a waitlist spot should you receive one and not show up for class.
Please note the waitlist is no longer applicable four hours prior to the class start of evening classes and ten hours prior to the class start of morning classes. Keep checking our website for last minute openings. Class availability can be viewed online at spire-fitness.com.
For Riders Leaving Early
If you're planning on leaving early, we kindly request that you tell the instructor ahead of time. Please leave before the final stretch so it doesn’t disrupt class.
Membership Freezes
If you wish to freeze or suspend your membership, you may do so for a period of no less than one month and no more than three months during the term of this Agreement. Clients must provide an advanced written notice to SPIRE Fitness at least 14 days prior to the next scheduled membership payment and prior to the start of the freeze. Client shall pay a $40.00 hold fee if the freeze is unrelated to a diagnosed injury or medical condition that prevents you from engaging in the services offered under this Agreement, or is without SPIRE Fitness management approval. Membership is defined as a multiple payment contract of three months or greater. We do not provide the option to freeze for class packages or single month options. Accounts will be frozen and access to classes will be restricted during your membership freeze.
Participation Requirements
You must be at least 18 years of age to book a class at our facility. For persons under the age of 18, you must receive written permission from a parent or guardian, as acknowledged in our Waiver and Release for persons under the age of 18, provided below. For persons under 16 years of age, participation in a class will be at the sole discretion of our instructors.
For classes specifically offered to persons under the age of 16, such restrictions do not apply.
In-studio Environment
Our classes are designed to require intense physical exertion and demanding cardiovascular effort. Participants should be aware that temperatures in the Studios may rise into the 80s despite the operation of our environmental systems. We recommend that you bring or purchase a bottle(s) to hold water or other hydrating beverages for use in class. We also suggest that you consult with your health care provider before undertaking our or any other forms of strenuous exercise. If at any time in a class you experience difficulty breathing, pain or other symptoms inconsistent with strenuous exercise, STOP IMMEDIATELY and notify an instructor or staff member at once.
Our classes are set to music that may be played at high volumes. If you are sensitive loud music, we suggest you wear foam ear protection. Some of the music played during classes may contain explicit language. If this is a concern to you, we request that you check with your instructor prior to class to understand the nature and amount of language.
If you must leave early, please inform your instructor before the class begins, and if possible, please choose a bike, rower or mat near the door so as to minimize any potential disturbance to others.
Waiver and Release
By signing up for and/or attending SPIRE Fitness (“SPIRE,” “We,” “Us” or “Our”) classes, activities or other programs and using our premises, facilities and equipment (collectively Classes and Facilities) you hereby agree that there are certain inherent risks and dangers in indoor cycling, indoor rowing, yoga and exercise in general as well as the equipment used in association with the Classes and Facilities. In consideration for being allowed to participate in and access the Classes and Facilities provided by us, in addition to the payment of any fee or charge, you hereby (1) agree to assume full responsibility for any and all injuries and, in some instances death, or damage that are sustained or aggravated by you in relation to the Classes and Facilities, (2) waive, release and forever discharge Rev 1 LLC, SPIRE Fitness, its officers, agents, contractors, employees, representatives and all others, including successors, from any and all responsibility, claims, rights, causes of action, and/or liability from injuries or damages to your person or property resulting from participation in and use of the Classes and Facilities, and (3) represent that you have no medical or physical condition which would prevent you from attending and or using any of SPIRE’s Classes or Facilities and/or put you in any physical or medical danger, and have not been instructed by a physician not to do so.
Further, you agree that you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions provided by SPIRE staff as conditions for participation in any Class, party, special event and/or all other programs at SPIRE.
We hereby advise you that individuals with any chronic disabilities or conditions are at risk in participating in or using SPIRE’s Classes and Facilities, and we advise you against doing so. In addition, if, in the opinion of SPIRE’s staff, you would be at physical risk participating in or using our Classes or Facilities, you will be denied access to SPIRE and its Classes and Facilities until you furnish us with an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing SPIRE’s concerns and stating that our concerns are unfounded. If you decline to obtain such a letter, you will not be permitted to participate in or use the Classes and Facilities of SPIRE. We reserve the right to refuse service at our discretion.
You are aware that there are inherent risks associated with physical activities. Some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You yourself and your respective heirs, assigns, administrators, personal representatives and next of kin hereby release and hold harmless Rev 1 LLC, d/b/a SPIRE and its affiliates, directors, officers, contractors, agents, and employees (collectively, “SPIRE,”) other participants and sponsoring agencies from and against any and all claims, injuries, liabilities or damages arising out of or related to the participation in or use of any or all of the Classes and Facilities. Specifically you agree to release SPIRE from any and all claims, actions, suits, procedures, costs, expenses, damages and liabilities arising out of or related to the participation in or use of any and all of the Classes and Facilities. You have read this Waiver and Release and assumption of risk and indemnity agreement fully and understand its terms and understand that you are giving up substantial rights, including your right to sue. You acknowledge that you are signing this Waiver and Release freely and voluntarily and intend by your acceptance of these terms to be a free and unconditional release of all liability to the greatest extent allowed by the law. The term of this Waiver and Release is indefinite.
Additional Waiver and Release for Persons Under the Age of 18
Before persons under the age of 18 may participate in or utilize SPIRE’s Classes and Facilities, such person(s) are required to obtain from a parent or legal guardian consent to the following Waiver and Release. Consent shall be in the form of written communication signed by the parent or legal guardian. SPIRE is under no obligation to verify the identity and relationship to the minor of the parent or legal guardian.
In consideration of being allowed to enter into the area and or participate in any class, event, party or other program at SPIRE, the undersigned, on behalf of the participant identified as a minor, acknowledges, appreciates and agrees to the following conditions:
You represent that you are the parent or legal guardian of the minor participant. You agree that the minor participant for whom you are responsible shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions provided by the SPIRE staff as conditions for participation in any class, special event, party and/or other program at SPIRE. You are aware that there are inherent risks associated with physical activities. Some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You yourself and for the minor participant for who you are responsible, and your respective heirs, assigns, administrators, personal representatives and next of kin hereby release and hold harmless Rev 1 LLC, d/b/a SPIRE Fitness and its affiliates, directors, officers, contractors, agents, and employees (collectively, “SPIRE,”) other participants and sponsoring agencies from and against any and all claims, injuries, liabilities or damages arising out of or related to the participation in or use of any or all of the Classes and Facilities. Specifically, you agree to release SPIRE from any and all claims, actions, suits, procedures, costs, expenses, damages and liabilities arising out of or related to the participation in or use of any and all of the Classes and Facilities. You have read this Waiver and Release and assumption of risk and indemnity agreement fully and understand its terms and understand that you are giving up substantial rights, including your right to sue. You acknowledge that you are signing this Waiver and Release freely and voluntarily and intend by your acceptance of these terms to be a free and unconditional release of all liability to the greatest extent allowed by the law. The term of this Waiver and Release is indefinite, unless withdrawn by the parent or legal guardian of the minor.
“SPIRE Fitness” and the “SPIRE” logo and other graphics, logos, designs, page headers, button icons, scripts are service marks, trademarks, and/or trade dress of Rev 1 LLC, d/b/a SPIRE Fitness and may not be used by you for any other reason other than as expressly permitted by these terms. You have the right to view, electronically copy, and print in hard copy portions of this Website for the sole purpose of making class reservations or other personal use. Any other use of the materials on this Website without the prior written permission of Rev 1 LLC d/b/a SPIRE Fitness are strictly prohibited.
Disclaimers
IN NO EVENT SHALL Rev 1 LLC, D/B/A SPIRE FITNESS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AN/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SPIRE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
YOU SPECIFICALLY ACKNOWLEDGE THAT Rev 1 LLC, D/B/A SPIRE FITNESS SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
Choice of Law of this website, and your use hereof, is governed by the laws of the State of Wisconsin, without regard to Wisconsin’s choice of law provisions, and any claim arising from your use of this website must be brought in Wisconsin.
We reserve the right to revise these Terms and Conditions by updating this posting. By using this website, you agree to be bound by any future revisions and should therefore periodically visit this page to determine the then-current Terms and Conditions to which you are bound. The date of this revision of these Terms and Conditions is December 2016.